FAQ

It will take us 2 -3 BUSINESS DAYS TO PROCESS YOUR ORDER. "Business days" does not include holidays or weekends. This doesn't include how long it takes the post office TO SHIP your order. Priority shipping typically takes 2-3 business days and Ground shipping can take 3-7 business days. Ground shipping is not insured but it is significantly cheaper. Please note that shipping times can vary during holidays, inclement weather, etc. We're not responsible for how quickly the post office delivers your package. All orders of $260 or more from first time customers will require verification via text/email. If we're not able to verify your order within 5 business days the order will be canceled and refunded.

Please contact USPS and file a lost package claim. Then contact us at help@flynnsisterssupplyshop.com with your order number and USPS claim number. FS SUPPLY SHOP IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. WE WILL NOT REPLACE OR REFUND LOST OR STOLEN PACKAGES. We also can not assist you in filing a service request for the lost package.

Please contact us at help@flynnsisterssupplyshop.com so we can make it right! Please be sure to do so within 48 hours of delivery and include photos.

Unfortunately, we do not accept returns or exchanges. If you're unsatisfied with your purchase for any reason please contact us at help@flynnsisterssupplyshop.com and we will do what we can to make it right.

Unfortunately, we do not issue refunds, returns or exchanges. If you're unsatisfied with your order for any reason, please contact us at help@flynnsisterssupplyshop.com

All orders of $260 or more from first time customers will require verification via text/email. If we're not able to verify your order within 5 business days the order will be canceled and refunded.

Unfortunately, no we do not. We can only ship within the US at this time.

Due to expected high volumes, we're not able to edit, cancel or add to an order after it's been placed.

Our 2 daughters and over the years, our community has developed into a beautiful sisterhood.

No, I haven't sold my work in years. We give them all away to friends and FSX members.

Try warming parts A and B before mixing on either a heat mat or warm water bath. You can also let your epoxy sit for 3-5 mins after mixing to allow it to release some of those bubbles. Using an artist torch or heat gun will help pop any bubbles on your tumbler after it's been applied.

The temperature resistance is 500F. Optimal temps for your work space is 70-85F.

This is almost always due to an error in mixing (not mixed enough) or your ratios were off. On rare occasions it can be due to an extremely cold work space. Sand the sticky layer completely off if possible, clean away all debris with dish soap and water, dry thoroughly and coat again.

Dry time is around 6-8 hours (ready for a second coat) and full cure time is 72 hours. Keep your work space between 70-85F for optimal dry times.

YES! Lots of it! Flynn Sisters Artist Cure formula has unparalleled yellowing protection with plenty of UV and HALS stabilizers. All epoxy will yellow over time, but you can rest assured that our Artist formula will keep your designs bright and beautiful for years to come.

FS Artist Cure should be measured by equal parts of A and B by volume. You could measure by weight but please understand that the density between 2 parts is different.

Volatile Organic Compounds (VOCs), are solvents that get released into the air as some epoxy resins cure. Flynn Sisters Artist Cure epoxy has little to no VOC's. Proper PPE and adequate ventilation are still required. Part A and Part B on their own contain NO VOC's. All 2 part epoxy resins will release harmful vapors once mixed and during the curing process which is why PPE and adequate ventilation is always recommended.

Yes and it is also third party certified to ensure your safety. SDS is available upon request by emailing help@flynnsisterssupplyshop.com

You can find it here or you can email us at help@flynnsisterssupplyshop.com

First, you should contact your doctor and stop using all epoxy products immediately. Also ensure that you're using the recommend PPE and safety equipment (organic vapor respirator, adequate ventilation, nitrile gloves, long sleeve shirt and pants). Flynn Sisters Premium Epoxy is formulated and tested with safety as our number one priority. Our products are third party tested and certified, and FDA compliant. We will not refund customers who have allergic reactions to our epoxy resins. We are not liable for damages or injuries that occur from unsafe handling of our products.

We only offer high quality, glass rhinestones at this time. Our flatback pearls are plastic.

No, we don't offer any hot fix rhinestones. All of our stones can be applied with your favorite adhesives.

No. Our epoxies are meant for tumblers and resin crafts.

The AB coating is an iridescent, rainbow-like coating that mimics the northern lights and can be applied as on top of any standard color rhinestone.